Terms & Conditions

Acceptance of Terms

These terms outline the conditions under which ZenSkinStudio (“we”, “us”, “our”) provides access to its website and aesthetic services. By using our website or booking any treatment, you acknowledge and accept these conditions. If you do not agree, you should discontinue use immediately.

User Requirements

To use our services, you must:

• Be 18 years of age or older, or have permission from a parent or legal guardian
• Have the legal authority to enter into binding agreements
• Provide accurate and complete personal information

Description of Services

We offer non-invasive skincare and aesthetic treatments, including various facial and skin-related procedures.

• Availability of services may change at any time
• Treatments are tailored based on individual consultations and skin conditions
• Results are not guaranteed and will differ between individuals

We reserve full discretion to modify or discontinue any service without prior notice.

Appointment Policy

• All bookings must be made through our official platforms or approved contact methods
• An appointment is only confirmed once you receive confirmation from us
• We may adjust or cancel bookings if necessary due to operational reasons
• Late arrivals may lead to shortened sessions or rescheduling

Pricing & Transactions

• Prices are displayed in Japanese Yen (¥), US Dollars ($), and Hong Kong Dollars (HK$)
• Pricing may be updated without prior notice
• Full or partial payment may be required to secure a booking
• Accepted payment methods are listed on our website
• Unpaid bookings may be cancelled

Changes, Cancellations & Absences

• Appointment changes or cancellations must be requested at least 48 hours in advance
• Failure to attend or late cancellation may result in deposit forfeiture or full/partial charges

Refund Conditions

Payments made are generally non-refundable. Any exceptions will be evaluated on a case-by-case basis at our sole discretion.

Medical & Health Responsibility

• Clients must disclose all relevant health conditions, allergies, or sensitivities prior to treatment
• Our services are cosmetic and do not replace medical consultation
• We are not responsible for adverse effects if required information is not disclosed
• We may refuse treatment if it is not suitable

Outcome Expectations

• Results depend on individual skin type and aftercare
• No guarantees are provided regarding outcomes
• Examples shown are for reference only

Conduct Policy

We reserve the right to deny or discontinue service if a client:

• Acts in an inappropriate or disruptive manner
• Fails to follow hygiene or safety guidelines

Content Ownership

All materials on this website, including text, visuals, and branding, are protected by intellectual property laws and belong to us or our licensors. Unauthorized use is prohibited.

Limitation of Responsibility

• We are not responsible for indirect or consequential damages
• Liability is limited to the amount paid for the service

Data & Privacy

Your use of our services is also subject to our Privacy Policy.

Updates to Terms

We may revise these terms at any time. Continued use indicates acceptance of updates.

Legal Jurisdiction

These terms are governed by the laws of Hong Kong.

Contact Details

For inquiries, contact: support@zenskinstudio.com